(Travelnet Ltd.)
www.orientaltravel.com
Tour Reservation Procedures, Payment Methods, Terms and Conditions
Tour Reservation Procedures for Tours ex Hong Kong
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OrientalTravel.com provides On-line tour package reservation, On-line and Off-line payment methods for tour customers. Please choose one of the following methods at your preference: 1. On-line Reservation, On-line Payment by Credit Cards: (Visa, Master or American Express Card) 1. Review the tour package of your destination. 2. Click Tour Order Form to reserve your preferred tour package. 3. Fill in the Tour Order Form to reserve your tour package and click [Send] to us. 4. OrientalTravel.com will normally confirm your reservation within 2 working days and send you Credit Card Authorization Form. 5. Fill in your credit card information on the Credit Card Authorization Form and fax to us at (852)-3171-2678 2. On-line Reservation, Off-line Payment by Telegraphic Transfer: 1. Review the tour package of your destination. 2. Click Tour Order Form to reserve your preferred tour package. 3. Fill in the Tour Order Form to reserve your tour package and click [Send] or fax to us at (852)-3171-2678. 4. OrientalTravel.com will normally confirm your reservation within 2 working days and send you Telegraphic Transfer information. 5. Telegraphic Transfer the amount to our bank account in Hong Kong. (Normally the telegraphic transfer will be confirmed within 3 days.)
(If you reserve your tour less than 3 days before your tour start date, you must provide your Credit Card Authorization by fax to guarantee your tour reservation.)
Payment Methods
(Our exchange rate is US$ 1 = HK$ 7.75)
Please choose one of the following payment methods: 1. By Credit Card (Visa, Master or American Express Card) We will confirm your reservation within three working days. After your acceptance of the confirmation, we will charge your credit card for the authorized amount. 2. By Telegraphic Transfer to our Bank Account after tour reservation confirmed. Please telegraphic transfer the amount upon receipt of our confirmation. For US Dollars Account:
For Hong Kong Dollars Account:
Our Bank Address:
Please fax the credit card Authorization form copy or telegraphic transfer copy to us at (852)- 3171-2678. Please indicate the reservation number on the bank-in slip as a reference for your payment.
Terms and Conditions: Travelnet Ltd reserves the right to
change prices and availability without prior notice.
2. Please provide your personal information, including name, sex, date of birth, nationality, and passport number, as well as departure date and service (including the standard of accommodation) to be required. 3. Upon receiving your information, we will confirm your tour within 1 working day. Please make the payment to Travelnet Ltd. within 2 working days after receiving the confirmation from us. 4. If you wish to change your tour, you must inform Travelnet Ltd at least 3 working days before your departure date. 5. Please make sure to purchase your international standard of travel insurance coverage before your departure from your country.
Cancellation
and Refund Policy: 1.
You are entitled to cancel your tour
after you accepted confirmation of your reservation, only a handling charges
of US$30 will be imposed with the condition that you must inform us before
tour deadline. (stated
in our confirmation email) 2. If cancellation of a tour after tour deadline (stated in our confirmation email) prior to your tour start date in Taiwan or no show, 100% of the tour fare will be charged. 3.
If a change to the confirmed itinerary or
service standard is caused by forces, such as weather, unforeseen
circumstances, political upheavals, etc., neither party shall be held
responsible, and any extra cost thus caused shall be covered by the tourist
himself. 4.
If a change to the confirmed itinerary or
service standard is caused by an air or rail transportation company, or other
factors that are beyond the control of Travelnet Limited or Tour Operators,
we shall not be held responsible for the losses thus caused. 5. If a tourist has to leave his tour group because of accident, injury, or serious illness, a refund of 50% of the unused tour fare shall be made to the tourist. No refund will be made available for a tour member who otherwise quit the tour group on his account. 6.
No refund shall be given for any portions
for the tour package unused by the participant of his own accord. * All cancellations must be in written and will only be
effective upon receipt by Travelnet Limited. You should purchase your travel insurance in your country
before starting your trip to Taiwan for international insurance requirement
standards. You have to obtain your Taiwan Visa before your trip to Taiwan.
Tour Package
Reservation Responsibilities and Conditions: Travelnet Ltd reserves the right to cancel or adjust the tour
before departure. Travelnet also reserve the right to adjust the tour prices
at any time base on the cost fluctuation. The tour supplier reserve the right
to make adjustment of hotel accommodations, transportation, and tour schedule
and services in order to carry out the tour with best services and in case of
unforeseen circumstance. Travelnet reserves the right to decline to accept
any person to join any tour if necessary at any time and a full amount of the
fee will be refunded. Travelnet Ltd is acting as the tour agent in the tour
reservation and arrangement, all confirmation and coupons issued by Travelnet
will be subject to the terms and conditions of the tour operators in Taiwan.
The tour operators are independent contractors and are not employees or
agents of Travelnet. In using this services, Travelnet is not liable for any
damages, loss, accident, injury, delay which may incur by any reason or by
default of any company, or by defect of any vehicle, or by negligence of any
person, or default of hotel, or by connection of any weather, strikes,
thefts, sickness, quarantine, force majeure or acts of God. |
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