Hotel Reservation Procedures, Payment Methods, Terms and Conditions
If hotel-rates for the period of your reservation are not available, please use Hotel Reservation Form to send us your hotel requirements. We will respond to you within one working day.
Hotel Reservation Procedures
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Oriental Travel provides both On-line and Off-line reservation methods for hotel customers. Please choose one of the following methods at your preference:
(If you reserve your hotel less than 4 days before your check-in date, you must provide your Credit Card Authorization by fax to guarantee your hotel reservation.)
Payment Methods
Our exchange rate is USD 1 = CNY(RMB) 6.78
All hotel rates are pre-paid net rates; the rates included tax and service charges. Payment must be paid in advance within two days after we confirmed your hotel reservation.
Please choose one of the following payment methods.
Terms and Conditions:
Hotel Rates and Availability: Oriental Travel reserves the right to change prices and availability without prior notice. Your credit card will only be charged after your confirmation of the acceptance of the hotel reservation and prices.
Reservation Amendment: Please send us your request with your reservation order number and name via "Contact Us" subject to the following conditions:
Reservation Cancellation: Please send us your request with your reservation order number and name via "Contact Us" subject to the following conditions:
Hotel Full: We cannot guarantee the availability of hotel rooms of your reservation order at the time of your order submission. Under the circumstances that the hotel you want to reserve is full, we shall notify you via e-mail to advise you to change to another hotel. Your credit card will not be charged until you accept the alternate hotel reservation.
Hotel Reservation Responsibilities and Conditions:
Oriental Travel is acting as the hotel agent in the hotel reservation and arrangement, all confirmation and coupons issued by Oriental Travel will be subject to the terms and conditions of the hotel operators. The hotel operators are independent contractors and are not employees or agents of Oriental Travel. In using these services, Oriental Travel is not liable for any damages, loss, accident, injury, delay which may incur by any reason or by default of any company, or by defect of any vehicle, or by negligence of any person, or default of hotel, or by connection of any weather, strikes, thefts, sickness, quarantine, force majeure or acts of God. |
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